Empresas: Radisson Blu
The Hotel Manager will be responsible for the P&L in the hotel and will oversee daily operations. The successful candidate will plan and supervise the activities of an extensive and diverse workforce to ensure a smooth and profitable running of the business. The Hotel Manager will be a strong and recognized leader, ensuring that hotel employees work as a well-functioning team. The ideal candidate is an effective team leader and an excellent team player able to set examples and foster a climate of collaboration. Major Areas of Responsibility: Top Line – Co-own specific sales and marketing plans for the hotel with the organization’s Sales, Revenue and Marketing teams. – Anticipate risks, gaps and opportunities related to revenue forecast and M&E pipeline, proactively working with respective departments to ensure optimal results. – Challenge Revenue and Sales teams in relation to pricing strategy. Cost Advantage – Identify cost structure opportunities in the hotel with a strong focus on efficiency and being able to drive change towards productivity. Brand Experience and Quality – Proactively ensure the hotel maintains the highest brand standard compliance and service delivery. – Take responsibility for the protection of the Radisson Hotel Group brand image as per company guidelines. Asset Management & CAPEX – Ability to maximize the return per sqm, focusing on common and retail areas in the hotel Owner Relations – Master the key commercial and legal terms of the hotel agreement. – Assume responsibility for maximizing returns based on the available contractual framework and propose changes when detecting business opportunities. Development – Maintain a close understanding of the city’s competitive landscape, being able to identify opportunities and engage the Business Development team. People management – Live and communicate the overall vision, beliefs and strategies of the Radisson Hotel Group to hotel employees. – Ensure that all employees in the hotel receive the necessary training, both in professional competence and in-service attitude. – Hire talent with the right attitude, eagerness and qualifications to promote brand values. Others – Take full responsibility for compliance with emergency procedures – Management and Training. – Master local knowledge, take advantage of networking opportunities, and actively participate in local PR initiatives.
Requisitos : – Degree in Hotel/Hospitality Management or relevant field – At least 2 years of experience as a Hotel Manager, Operations Manager or in any Operations role within Hotel environment – Local knowledge and experience are a must. International experience is a plus – Strong commercial and revenue management skills – Proven leadership experience in a hotel setting – Proven and strong people management experience – Hands-on and focus in delivering results with a great attention to detail – Excellent customer service skills as well as a business mindset – Demonstrable aptitude for decision-making and problem-solving – Reliable with the ability to multi-task and work well under pressure – Ability to prioritize – Exceptional communication skills and commitment to providing excellent service to hotel guests – Strong leadership skills, being able to understand the big picture and driving the company objectives in his/her area of responsibility – Strong focus on continuous improvement and natural ability to encourage sharing & reapplying – Fluency in Spanish and English; knowledge of another languages is a plus – Excellent written and verbal communication skills